Returns

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Returns and refunds

Every camper we sell is built to order for a specific truck, so the Vehicle & Order Specification Form is what decides what can be refunded.

Before you sign the form: your order is fully refundable, including any deposit.
After you sign the form: your camper goes into production, and the order, including any deposit, is final and non-refundable. Delivered campers can't be returned.
If we cancel or can't deliver: you get a full refund.

Full details are in our Refund, Cancellation & Return Policy. For coverage after delivery, see our Warranty.

We would rather answer every question up front than have a surprise later. Email sales@cascadiaoverland.com before you sign your form and we will go through your build with you.